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Inspiring firms to jump the curve

We bring together exclusive customer, commercial, and regulatory expertise to help you accelerate competitive advantage and jump the curve on the competition.

Our Mission

Our mission is to provide you with the critical thinking and practitioner knowledge you need to succeed in an ever-changing marketplace. Our goal is to help you stay one step ahead of your competitors using expertise and insight you can’t find anywhere else.


Using decades of combined experience in financial services, global banking, and general insurance, we provide you with unique perspectives that other consultancies cannot offer. With industry specialists spanning proposition, pricing, regulation and operating model design, we provide you with more real-world knowledge and better value than larger consultancies


Our Approach

We have the expertise and knowledge you need to succeed. Our approach has helped businesses improve customer service, accelerate performance and strengthen compliance standards worldwide.


We have access to exclusive financial services solutions and insight not available elsewhere that will help you accelerate your growth plans. Unlock more opportunities than before as our approach connects you with the latest innovation, new business partners and go-to-market strategies proven to work

Introducing our exclusive practitioner framework

At HAL Consulting, we understand what it takes to be successful. That’s why we built and modelled our practitioner framework on the K2 Mountain – the world’s second-highest mountain peak. As a result, ambitious businesses can climb their professional summits safely and confidently. 


With our tried-and-tested methodology and practitioner expertise, you won’t have any problems scaling whatever challenge stands in your way as you strive towards success. 

Our market-leading K2 practitioner framework provides you with the clarity and confidence you need to solve problems and seize opportunities

Most organisations lack a clear framework for strategy and execution, which leaves them struggling with challenges. Our framework is proven to work.


• Accelerate opportunities and solve challenges faster
• Benefit from an independent health check
• Gain forward-looking analysis and insight
• Strengthen customer-centric design
• Develop pricing strategy and tactics
• Improve governance and regulatory compliance

Our masterclasses, run by practitioners, help you fuse together the latest customer, commercial and regulatory thinking better than your competitors

Our masterclasses give you access to customer, commercial and regulatory perspectives not available in other consultancies. You’ll learn from some of the best minds in the industry.


• Improve operating model and architecture design
• Develop pricing strategy, models and tactics
• Strengthen lifecycle management and personalisation
• Build better acquisition and retention tactics
• Deliver customer experience simplification
• Tackle distribution challenges

Learn more about our success stories

Our extensive network of experts helps you find industry knowledge, connect with some of the best companies in the world and unlock new funding options

We have a unique network of industry experts and business partners that connect you with fresh thinking, new business opportunities and funding that others cannot access. 


• Secure the right business partners and funding options
• Stress test operating models
• Understand investor considerations
• Accelerate scale-up capability
• Improve governance and risk management
• Strengthen board advisory support

Our financial services benchmark data, banking knowledge, and provider relationships will improve what you pay for financial services costs

We take the guesswork out of financial services costs, so you can check and reduce what you pay. We have decades of experience in the banking industry and can access the best rates and discounts.


• Reduce banking and financial services charges
• Improve foreign exchange rates
• Find flexible and fair refinancing options
• Access alternative funding sources
• Benefit from benchmarking insight
• Improve terms with existing providers

Meet our Founding Partners

Experienced professionals who have run businesses, products, and functions in the UK and Internationally. Sectors include global banking,
general insurance, consumer finance, cross-border payments, ATMs and banknotes.


James Yerkess

Founding Partner


Giles Custerson

Founding Partner


Colin Robertson

Founding Partner

Brands we work with

It can be hard to keep up with the latest trends in customer, commercial and regulatory thinking. Trying to stay ahead of the curve is essential for businesses today, but it can be challenging to do on your own. We are here to help.


We have successfully completed engagements with a wide range of brands and businesses.