General Insurance

In order to stay ahead of the competition, you need to constantly innovate and improve your business. HAL Consulting is here to help. Our team of industry experts will give you an advantage over your competitors.

1 Use our strategic and tactical pricing expertise to help you solve your pricing problems and create a competitive advantage through increased speed to market for changes

The insurance pricing landscape is changing regarding the skills, technology and processes required to be market-leading. Our industry-leading pricing experts move you from complexity to clarity. As a team, we help you increase the speed to market of new rates to produce positive results for customers, commercials and compliance.

• Increase operational efficiency and speed to market by putting the data at the fingertips of pricing practitioners.
• Strengthen regulatory compliance considerations for pricing and add-ons.
• Optimise the use of market price data to improve competitiveness.

2 Work with industry experts who deeply understand the latest regulatory trends and developments. We use this knowledge to help you deliver the right outcomes for your business

We specialise in assessing insurance compliance challenges, focusing on Consumer Duty, Fair Value and General Pricing Practices. Also, we have assembled a team of accomplished insurance practitioners with the skills to help you interpret the regulations and translate these into commercial actions that benefit your business.

• Proactively manage the delivery of new insurance regulations.
• Conduct Fair Value and Consumer Duty assessments
• Troubleshoot regulatory-driven commercial challenges.
• Develop customer-centric operating models.
• Be well prepared for the GIPP data submissions and questions

3 We offer expert guidance on integrating data innovation into your business and responding quickly to the latest industry developments to stay ahead of your competitors.

Our experts help you develop and improve your insurance data strategy. Industry developments mean there are more data sources, and customers will have greater control over data and its use. We help insurance firms adjust business, pricing and risk models to consider these changes.

• Develop and evolve data strategy and application
• Improve operating model and data architecture design
• Strengthen risk models through new data sources
• Develop greater segmentation of risk cost
• Unlock the latest data innovation and opportunities

4 Use a proven process for managed innovation that will help you improve your proposition and product design and create high-quality prototypes or new code.

We accelerate competitive advantage by delivering you innovative proposition design. We do this by linking the latest technology, data, customer and commercial thinking. Our managed innovation process brings this to life and includes the option for you to prototype solutions.

• Customer and technology-led new proposition development
• Know your market and customer better than the competition
• Launch market-leading products and services
• Optimise your brand and distribution model
• Improve your commercial model and expense base

Fuse together the latest customer, regulatory and commercial thinking to accelerate competitive advantage

Discover

• Clarify business models challenges.

• Gather data and MI.

• Agree on business outcomes.

Assess

• Complete in-depth business assessments.

• Provide SWOT assessment

• Outline recommendations.

Advise

• Ongoing strategic input and direction.

• Improve design and delivery.

• Strengthen governance and execution.

Prototype

• Develop high-quality prototypes.

• Complete user testing.

• Validate business cases.

Scale

• Scale prototypes to MVP.

• Test customer reaction and market feedback.

• Establish build and transformation roadmap.

Recent General Insurance Case Studies

A new entrant to the UK general insurance market wanted assistance to fully understand the implications of the General Pricing Practices and Fair Value regulation on their proposed go-to-market proposition.

The firm was keen to get under the skin of fair pricing regulation, given the brand in question is a household name and likely to receive significant scrutiny when entering the market. In addition, they are a customer-centric organisation that recognises some of the commercial challenges this approach could present in the General Insurance market. As a result, our teams used our proprietary model to work through a series of commercial options and scenarios to support decision-making and strategic design.

The outcome of our work was a significantly reworked go-to-market proposition. Also, the forward-looking strategy was greatly enhanced to support the firm when it enters the market.

New entrants have no pre-existing claims to use as a basis for pricing models. So instead, our experts used our proprietary model and price comparison website quote data to build a rating structure based on market prices. The team then worked with the client underwriters to apply adjustments tuned to the client's target market.

This work also built categorisations for postcode, vehicle and occupation for deployment in the live rating. This approach transformed the complexity of thousands (vehicle and occupation) or millions (postcodes) into a detailed, communicable, easy-to-deploy risk index.

HAL experts subsequently worked on similar Home and Van insurance products with the same client.

A mature UK Motor insurer worked with HAL experts to rebuild key existing pricing models using Gradient Boosting Machines. (GBMs) Insurers increasingly use machine learning models like GBMs to automate and increase the accuracy of their pricing models. However, GBMs are more challenging to interpret and communicate than conventional modelling approaches.

Our experts used our proprietary model to build a custom and interactive GBM visualisation solution to review GBM performance and explain the impact of individual data features on the model output. This made model review and sign-off faster and more insightful as the complexity of the GBM was transformed into an interactive and easy-to-understand output.

Meet the team behind our General Insurance service

Experienced professionals who have run businesses, products, and functions in the UK and Internationally. Sectors include global banking,
transactional payments, regulation, AML and sanctions.